The 3-Second Counter Rule: Surviving Indian Kirana Rush Hours
With Ramesh Aggarwal (3rd Gen Retailer, Lucknow) & Divyansh Shukla
Why software designed in Silicon Valley crumbles when a storekeeper has 15 customers waiting in 42°C heat. An honest dissection of barcode latency, thermal printer paper cuts, and why UPI soundboxes conquered the counter.